How SimpleVisit works
Imagine a healthcare experience that works around your life. No tangled insurance forms, no endless phone calls, and no juggling your schedule to fit a rushed office visit. That's the idea behind SimpleVisit's telehealth platform. We're here to bring high-quality, board-certified care directly to North Carolina residents—wherever you might be in the state. Whether you're in the heart of a bustling city, living in a quieter suburban neighborhood, or relaxing by the coast, you can get prompt medical support with just a few clicks.
Below, you’ll find a straightforward overview of how our process works, from creating your account to connecting with a provider online. By the end of this page, you’ll see how SimpleVisit makes healthcare truly accessible, transparent, and convenient for anyone who needs it.
Three Easy Steps
Our telehealth process can be summed up in three simple steps. Think of it as your streamlined path to quality healthcare.
Step 1: Create Your Account
Sign Up Online or via the App
Getting started is quick. Visit our website or download the SimpleVisit eVisit app to create your profile. You’ll share basic information such as your name, date of birth, and contact details.
Set Up Secure Payment
Store your credit card details in our encrypted system. This makes checkout seamless when it’s time to talk with a provider. Because we don’t bill insurance, you’ll know the flat fee ahead of time, so there’s no need to sift through complicated copays or medical codes. Virtual visits starting at $84.
Complete Your Medical Profile
Add any health history details that could help our clinicians understand your needs. If you have known allergies, chronic conditions, or a list of current medications, you can add them here for quick reference.
Why This Matters
Signing up in advance speeds up the process when you’re actually under the weather or just short on time. Having your profile ready to go ensures that you’re only minutes away from seeing a provider, whether it’s for a routine check-up or a sudden health concern.
Step 2: Request a Visit
Choose Your Service
Under your account, you’ll see options for Urgent Care, Primary Care, Weight Loss, or Online Prescriptions. Pick the one that matches your current need. You’re free to explore different services if you have multiple concerns.
Select a Provider
Our platform lets you browse available providers or stick with a familiar face if you’ve had a good experience before. If you need a same-day visit, check for open time slots; they often fill quickly but become available throughout the day.
Pick a Time That Fits Your Schedule
Booking takes just a few seconds. Once your appointment is set, you’ll receive a confirmation with instructions on how to connect. Whether it’s a busy workday or a relaxed Saturday morning, you choose a time that won’t disrupt your routine.
Why This Matters
Healthcare should feel flexible, not forced. By letting you choose your provider and time slot, you stay in control of your schedule. This is particularly helpful for anyone balancing work, family, and personal commitments—or even enjoying a vacation away from home.
Step 3: Talk with a Provider
Join Your Virtual Visit
When it’s time for your appointment, log in through the SimpleVisit eVisit app. Our system supports video chats, or even secure messaging if that’s more comfortable for you.
Discuss Health Concerns
This is your chance to share what’s going on—how you’re feeling, what symptoms you’re experiencing, or any questions you’ve been wanting to ask. Our providers will review your medical profile, ask follow-up questions, and work with you to figure out the best course of action.
Get a Plan and (if Needed) Prescriptions
After evaluating your needs, the provider might provide a prescription, recommend an over-the-counter medication, or suggest lab work. If you need specialized care or an in-person exam, they’ll point you to the right resources in your area.
Why This Matters
We believe quality healthcare should be personal, even if it’s virtual. By giving you flexible communication options and ample time to talk about your concerns, our approach feels more like a genuine conversation than a medical transaction.
Why Choose SimpleVisit?
No Insurance or Copays Needed
Our direct-pay model means you skip all the guesswork that comes with typical insurance claims. You pay one flat fee per consultation, and that's it—no hidden costs, and no surprises. This streamlined approach lets you focus on what matters most: your health.
Quick Scheduling and Follow-Up
One of our biggest priorities is to get you the care you need, fast. Same-day or next-day appointments are often available. Once you have an account, booking follow-up visits or switching to a different provider is just a few clicks away.
Accessible Statewide
SimpleVisit is available to anyone physically in North Carolina at the time of the appointment. We welcome new or existing patients, travelers, and visitors. If you're on a weekend getaway in the Outer Banks or living in a remote mountain community, you can still connect with a licensed provider at a time that works for you.
Trusted, Board-Certified Providers
Our network consists of professionals trained to deliver telehealth services in a range of specialties. From urgent care to primary care and beyond, you'll find provider who are passionate about personalized treatment. They take time to listen to your concerns, offer clear guidance, and recommend next steps that make sense for your life.
Payment & Pricing
Flat Fee of $84 Per Visit
We charge a single, straightforward rate for each consultation. There are no deductible requirements, coinsurance percentages, or hidden surcharges. What you see is truly what you pay.
No Insurance Required
If you have insurance and want to seek reimbursement, you can often submit your receipt as an out-of-network expense. However, SimpleVisit itself does not process insurance claims. This ensures the billing experience remains simple and stress-free.
Credit Card, HSA, or FSA
We accept major credit cards and often HSA/FSA cards, depending on your plan. Since there's no insurance claim to file, you won't have to wait for approvals or worry about coverage denials.
Frequently Asked Questions
Next Steps: Get the Care You Deserve
Life can throw unexpected health challenges your way. SimpleVisit is here to make sure those hurdles don't derail your schedule or budget. Our telehealth platform brings experienced providers right to your screen, cutting down on time lost in waiting rooms and paperwork.
Click the button below to get started. Take that first step toward a more convenient, transparent, and patient-focused approach to healthcare. We're here to help you feel better, faster—without the extra obstacles.
